Redefine your customer relationships to become a valued healthcare partner

eyeforpharma’s Marketing and Customer Experience USA (November 14-15 2018, Philadelphia) breaks down the model you need to raise the bar on customer experience and get ROI on marketing strategies.

Digital is dead. Theoretical discussions about the power of technology are obsolete. But pharma has the potential to transform its customer relationships given the right tools.

eyeforpharma is bringing a practical guide to pharma marketers – a first of its kind event that will bring together all stakeholders and deliver a roadmap to revitalizing customer relationships. Go beyond theoretical discussions around digital innovation and discover how you can transform customer engagement with technology – and most importantly how to future-proof your business model and culture.

• Go beyond conventional digital: Harness innovations that solves patient and physician problems to increase your product’s value proposition and rebuild your reputation
• Exceed customer expectations, dominate the market
  Ensure the latest guidance and inspiration is always available for a generation that expects on-demand access to information – and become the go-to source for your customers
• Big data, big deal: refine analytics for deeper insights that put you on top
  Don’t shout louder, find smarter insights to form a deeper understanding of customer needs for differentiated, targeted content
• Secure workforce buy-in and customer backing will follow
  Invest in your people with first-rate training and create a culture that will make your workforce want to shout about your products, so your employees become your best advocates

With the latest case studies, panels led by customers and out of industry expert sessions that will help you create the ultimate, effortless customer experience– this is the event to ensure your business is ready to dominate the market.

Some of the job roles and functions attending will be Digital, Customer Experience, Centers of Excellence, Innovation Strategists, Sales & Marketing Executives, Patient Engagement, IT leadership, Brand Managers, MCM and Innovation Heads.

To learn more about this event, and to register online, visit http://bit.ly/2LIaO1K